Order / Delivery Tracking

Orders are planned by local branch centres using our bespoke distribution system, according to service criteria and optimised routes in providing the most efficient service. All orders are satellite tracked, to enable ETA updates and to provide a responsive service offering in meeting urgent requirements.

Digital POD

Our delivery App enables sign-on-glass pod confirmations for all deliveries, reducing paperwork through digital proof of delivery.

Stock Scanning

Scanning technology is available to automate parts count routines and expedite replenishment of stocks. Further developments are in the pipeline to offer customer scanning for consumed parts associated to asset workshop orders.

In-House Ordering Systems (eTrac/iTrac)

Efficiency of order management and parts supply is high on EMS’ agenda! In-house eTrac (replenishment) and iTrac (VOR, ‘bought-out’/specialist parts) systems are available to provide customer order access to EMS national stocks/supplier base according to agreed pricing. This streamlines the pick, despatch and supply process.

Webshop

WebShop—your one-stop destination for all commercial vehicle parts! With just a few clicks, you can easily search our extensive inventory, compare prices, and place orders anytime, anywhere. Enjoy the convenience of fast, secure transactions and real-time updates on stock availability. Plus, our user-friendly interface makes it simple to find exactly what you need, saving you valuable time and effort. Experience seamless shopping and exceptional service—all from the comfort of your own office or workshop!